Visiting the Urgent Mental Health Care Centre

One of our peer workers recently had the opportunity to have a look and learn a bit about the new Urgent Mental Health Care Centre (UMHCC) in the city. This service opened up earlier this year and attempts to provide a genuine alternative for people experiencing distress and seeking urgent support with their mental health.

We know that it can be a bit intimidating and nerve-wrecking going to a new place, so we thought we'd give a bit of an overview of what you can expect when visiting the UMHCC. Walking into the centre there's a front desk (pictured in Image 1 down below) and a waiting area. You'll also be greeted by a peer worker who will be with you throughout your stay (50% of the staff on each shift are peer workers!). There's also a few private rooms to the left where people are seen by a nurse on arrival at the centre. Behind the desk are a big set of double doors that lead through to what's called the 'living room' (pictured in Image 2). This is a quiet and calm space that has a kitchen full of food to the left, as well as smaller private rooms to the right, one of which is pet-friendly. There is also a larger family room where anyone arriving with children can stay. During their stay individuals have an opportunity to interact with nurses, doctors and peer workers to put together a safety plan and potentially explore some support options and strategies that may be helpful.

This is just a brief overview of what you might encounter when visiting the Urgent Mental Health Care Centre. We hope that having a bit of an idea of what the space is like might make the experience of attending the service feel a little less intimidating. If you're wanting any other information about the service, all the details can be found here: 

Image 1.  

Image 2.  

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We would like to Acknowledge that the land we provide a service on today is the traditional lands for the Kaurna people and that we respect their spiritual relationship with their Country. We also acknowledge the Kaurna people as the traditional custodians of the Adelaide region and that their cultural and heritage beliefs are still as important to the living Kaurna people today.        


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